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ACOM Solutions, Inc. A2016-197OAcOM SOLUTIONS SOLUTION PURCHASE AGREEMENT BILL TO: SHIP TO: Customer: City of Chino Mills Customer: Address 1: 14000 City Center Drive Address 1 Address 2: Address 2: City, State, Zip: Chino Hills, CA 91709 City, State, Zip County: County: Confirm to: Matt Jester, IT Manager Confirm to: Purchase Order: Purchase Order: Phone Number: 909..364-2$43 Phone Number: A2016--197 Customer: CIT2600 Contract: F1271 Kathleen Pream kprearn@acom,com Phone: 562-424-7899 x1481 Fax: 562-424-2699 Fed ID Number: 1 33-0890309 Date: 1 9129/2016 "Same" GENERAL: Upon execution hereof by both parties, Customer agrees to purchase and ACOM Solutions, Inc. (ACOM) agrees to sell the products, licenses and services set out below on the following terms and conditions: Software MNT002 I Contract Term is ONE (1) YEAR Software Maintenance: EZeDocs/400 Forms Dev, License EZPayManager/400 Checks Dev. License Model: 41 A-5409-84 D66DV Service Start: 11/1/16 to 10!31117 Unlimited Telephone Support Enhancements, Updates, Product Manuals 2417 Access to website, Security Codes for the updates Service & Support or Technical questions: Please call (800) 217-22661603-6768 ACOM: nitial I Rate $1,932.00 Total: $1,932.00 Customer:/D � Initial 2850 E. 29th Street Long Beach, CA 90806-2313 (800)347-3638 (562) 424-7899 FAX (562) 424-2699 www.acom.com SOFTWARE MAINTENANCE: Software maintenance provided hereunder shall be for the period and for the charges set out above from the date of installation through termination or any extension thereof, for which Customer shall receive enhancements and updates to the basic current version of the Software, and to the documentation for the Software programs included therein, without additional charge except for shipping and handling, if any. Software Maintenance does not include major upgrades providing functional expansion or additional functions# modules as the same may be released by ACOM from time to time. Unless written notification to terminate the Software Maintenance Agreement is received by ACOM sixty (60) -days prior to the end of the contract term and any extensions or roriewals, the Agreement will be automatically renewed at the then applicable rate. Software maintenance service will be provided on call via internet or telephone for (a) Undows © based products during ACOM's normal service hours of 8;00 AM to 5:00 PM Pacific lime, Monday through Friday (Holidays excepted) or (b) !Series products during ACOM's normal service hours of 8,00 AM to 7;00 PM Eastern time, Monday through Friday (Holidays excepted), unless otherwise set out above. On-site support will be provided at ACOM's then current daily rate for such services, plus expenses, one -day minimum. Support is provided for the current and two (2) previous versions. Support for excepted services or for services not under Agreement will be provided at $165 per hour, 1 hour minimum, billed in 30 minute increments, The above rates are subject to change without notice. EXCEPTED SERVICES: Software maintenance services not covered hereunder are; recovery from total system failure; re -installation to a significantly changed host; loss of system functionality; power system aberrations; faults found not to be related to the covered software; and such other services beyond the scope of ordinary maintenance, PRICES -TAXES: All charges hereunder are due and payable within thirty (30) -days of presentation of involve. Past due amounts are subject to interest at the lesser of one and one-half percent (1 112%) per month or the maximum allowed by law. Taxes of whatever nature, whether billed or unbilled, except those taxes based on the income of ACOM, are for the account of the customer, LIMITED WARRANTY: ACOM warrants that all products delivered hereunder shall be free from defects in material or workmanship for ninety (90) -days from date of delivery. ACOM's liability pursuant to the foregoing warranty shall be limited to repairing or replacing, at its sole option, the defective product, without charge, In no event shafl ACOM be liable for any direct, indirect incidental or consequential damages whatsoever arising out of the use or inability to use products or services sold hereunder. GOVERNING LAIN: This Agreement shall be governed by the laws of the State of California. The parties to this Agreement waive their right to litigation and will submit any controversy or claim arising out of this Agreement to arbitration before a single arbitrator selected through the Judicial Arbitration & Mediation Services, Inc. Accepted ACOM olutians, Inc. By: Kathleen P. Pream Title: Contracts Administrator Accepted by: q'4 i ustomer By: _Judy R. Lancaster Date: 10/1912016 Title: Finance Director Date: 10/25/16 2850 E. 29'" Street Long Beach, CA 90806-2313 (800)347-3638 (562) 424-7899 FAX (562) 424-2699 www.acom,com